Cloud IQ
  • January 21, 2015Disaster Recovery: survey says…

    Disaster Recovery: survey says…

    IT incidents happen to businesses every day – ranging from simple server crashes to human errors to offices and datacenters destroyed by environmental disasters. While developing and..

  • November 3, 20142014 Mobility and BYOD Survey

    2014 Mobility and BYOD Survey

    Late last week PCMag covered the results from our 2014 Mobility Survey – if you’ve come to our blog from that page thanks for digging in deeper! The data we uncovered is pretty amazing. For..

  • June 12, 2014Call Center Survey Statistics Infographic

    Call Center Survey Statistics Infographic

    We recently administered a survey in conjunction with CCNG, the Contact Center & customer Care Industry Professional Network, of nearly 200 call center management professionals. The results were..

  • September 3, 2013What do baseball fans know about the cloud? (Video)

    What do baseball fans know about the cloud? (Video)

    Evolve IP recently conducted a survey of 1,181 Executive and IT leaders to get their opinion on the adoption of cloud services in mid-market businesses. The results mostly mirror what we see on a..

    Educational Institutions are Among the Least Prepared When It Comes to IT Disasters

    Educational Institutions are Among the Least Prepared When It Comes to IT Disasters

    Our educational institutions prepare students for what often seems to be an uncertain future. However, they might want to take their own..

    March 2, 2015
    Popular Methods of Disaster Recovery Pose the Most Risk

    Popular Methods of Disaster Recovery Pose the Most Risk

    Running a business is a massive undertaking. When you’re juggling day-to-day operations, maintaining staff productivity, and meeting..

    February 5, 2015
    Rules for Choosing Your Data Center Locations

    Rules for Choosing Your Data Center Locations

    Companies should view data centers like castles. Backup sites need to be heavily fortified against all possible threats and should be..

    January 29, 2015
    Disaster Recovery: survey says…

    Disaster Recovery: survey says…

    IT incidents happen to businesses every day – ranging from simple server crashes to human errors to offices and datacenters destroyed..

    January 21, 2015
    7 Simple Out-Of-OfficeTips

    7 Simple Out-Of-OfficeTips

    With the holidays upon us, here are seven simple things that will help you enjoy the holidays while keeping a professional image with your..

    December 24, 2014
    Four Cloud Computing Trends in 2015

    Four Cloud Computing Trends in 2015

    1. The Elusive Cloud Desktop. Did the cloud desktop ever go away? No, it’s been lingering since VMware, Microsoft and Citrix have..

    December 19, 2014
    Call Center Metrics that Matter Most – Part 2: Metrics for Performance Management

    Call Center Metrics that Matter Most – Part 2: Metrics for Performance Management

    Average handle time, number of transferred calls, unavailable reasons, sign in / sign out time, number of outbound calls, number of callers..

    December 8, 2014
    Call Center Metrics that Matter Most – Part 1: Collecting the Data

    Call Center Metrics that Matter Most – Part 1: Collecting the Data

    Metrics, Metrics, Metrics… anyone working in a call center knows how important they are. But how do you determine which metrics you need..

    December 1, 2014
    Data Backup, Disaster Recovery and Business Continuity: What’s the Difference?” – Part 2: Determining What You Need

    Data Backup, Disaster Recovery and Business Continuity: What’s the Difference?” – Part 2: Determining What You Need

    In our last blog, we talked about the differences between the terms Data Backup, Disaster Recovery and Business Continuity, which are..

    November 24, 2014

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